Cockpit lounge set elevates your living room furniture to a focal point with a contemporary design emphasizing balance in form and visual serenity, prioritizing lines and the space around shapes. The elements are designed to work together to create a complete and harmonious seating area.
The overall impression of the Cockpit lounge set is perfectly weighted, a standout piece that adds sophistication to the space without feeling cluttered. Details can be adjusted to suit your home's atmosphere, allowing the piece to reflect your personality and fit seamlessly into your style.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a warranty for 2 years from the date of delivery, along with a service for free product replacement in cases of damage or defects caused by manufacturing or materials, and after verification that they fall under the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a coordinator with the relevant manufacturers or suppliers to conduct inspections and arrange product replacements for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modification or repair, incorrect cleaning or maintenance, scratches, impacts, or normal wear and tear from use, nor damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery status date provided by the shipping service provider.
Returns due to change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns must undergo inspection and comply with the specified conditions.
Refunds
After receiving the returned product and inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to take continuous video footage from the moment they open the packaging, inspect the product, and perform initial basic testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the above warranty conditions.
