The Dagat Designer Lounge Chair conveys the charm of contemporary design, emphasizing the balance of form and visual serenity through its distinctive silhouette and well-proportioned structure. The angle of the backrest and seat creates a relaxed silhouette, making the chair stand out even when placed alone.
The lines of the Dagat Designer Lounge Chair are not superfluous, allowing the form, materials, and surrounding ambiance to complement each other. Details can be customized to suit your space, ensuring the piece is not merely placed but truly becomes a part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, along with a free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and verification under the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to conduct inspections and replacements for customers.
The warranty does not cover damage resulting from improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, impacts, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to change of mind are separate from the product warranty and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details selected or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must comply with the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video footage from the moment of unboxing, inspecting the product, and initial testing, and to retain all packaging and protective materials until the inspection is complete.
In the case of custom-made products with manufacturing defects or damage from shipping, the warranty and resolution will still adhere to the aforementioned warranty conditions.
