Dastan Lounge Chair is designed for those who seek furniture with more than just functional utility. It features a clean, airy, and natural Scandinavian design with a distinctive personality. The angles of the backrest and seat create a relaxed silhouette, allowing the chair to stand out even when placed alone. The woven details add rhythm and texture, softening the distinct structure and making it appear more natural.
The Dastan Lounge Chair strikes a perfect balance between tranquility and prominence, enhancing any space without overstating its presence. Its details can be customized to suit your specific space and desired style, allowing it to blend seamlessly into your home without losing its unique identity.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, along with a service for free replacement in cases of damage or defects caused by manufacturing or materials, subject to inspection and verification under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and manufactured by partnering manufacturers or suppliers. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage resulting from improper use, misuse, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, impacts, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a product return within 7 days from the date of receipt if they change their mind, no longer want the product, or the product does not meet their needs. The date of receipt will be based on the delivery status provided by the shipping service provider.
Change-of-mind returns are separate from product warranties, and products must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change-of-mind reasons (e.g., no longer wanted or not meeting needs), as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products eligible for return, the item must be in its original or near-original condition upon receipt, free from scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Requesting a return within 7 days does not guarantee automatic approval. All returns are subject to inspection and must comply with the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, shipping costs for returning the product and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to continuously record video from the moment they open the packaging, inspect the product, and perform initial testing, and to retain the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the warranty conditions mentioned above.
