The Lisbon Ottoman 3 Seater is an ottoman for those seeking furniture that offers more than just functionality. It features a Bauhaus design emphasizing geometry, proportion, and structural clarity, with a recognizable character. Its low profile and compact mass add rhythm to any sitting area without overshadowing the main furniture. The neat upholstery pattern highlights the mass and shadows of the piece, giving it a sleek and sophisticated look.
The clean lines of the Lisbon Ottoman 3 Seater allow its form, materials, and surrounding environment to complement each other. The piece can be customized to suit your space and desired style, blending seamlessly into your home without losing its unique identity.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a service for free product replacement in cases of damage or defects caused by manufacturing or materials, provided they are verified to be under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and manufactured by a manufacturer or supplier collaborating with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear from use, nor does it cover damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a product return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date indicated by the shipping service provider.
Returns due to a change of mind are a separate right from product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to a change of mind, no longer wanting the product, or not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns must be inspected and meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to be credited to the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to a change of mind, shipping costs for returning the product and related expenses may be the responsibility of the customer, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product that is damaged during shipping, has manufacturing defects, or does not match your order, please contact Mulroom as soon as possible, along with photos and videos for inspection.
Customers are advised to record a continuous video from the moment they open the packaging, inspect the product, and perform initial basic usage, and to retain the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the above warranty conditions.
