Raisina Chair is a lounge chair that embodies the warm, airy, and timeless charm of Mid-Century design through its distinctive and perfectly balanced silhouette. The angles of the backrest and seat create a relaxed silhouette, making the chair a standout piece even when placed alone. Woven details add rhythm and texture, softening the clear structure and making it feel natural. The rattan adds texture and voids, making the form feel light and organic.
The balanced rhythm of the Raisina Chair helps organize the eye and makes the space feel more livable. Details can be adjusted to suit your space, making the piece not just placed, but truly part of your home.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a free replacement service in cases of damage or defects caused by manufacturing or materials, subject to inspection and verification under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a coordinator with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damages resulting from misuse, improper use, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damages incurred after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a product return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to change of mind are separate from product warranty and must meet specified return conditions.
Custom-made/made-to-order products cannot be returned or refunded due to a change of mind, no longer wanting the product, or not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, providing photos and videos for verification.
Customers are advised to record a continuous video from the moment they open the packaging, inspect the product, and perform initial basic usage tests, and to retain all packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the above warranty conditions.
