The Tolt Armchair is an armchair for those who seek furniture that offers more than just functionality. With a calm, simple Japanese design that emphasizes negative space, it boasts a recognizable personality. The proportions of the backrest, armrests, and base are balanced, creating a clear visual without overpowering the space. Continuous curves soften the rigidity of its form and create a friendly atmosphere.
Every angle of the Tolt Armchair speaks the same visual language, conveying a sense of calm, neatness, and completeness. The piece can be customized to suit your space and desired style, blending seamlessly with your home without losing its unique character.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, along with a free replacement service in case of manufacturing defects or flaws verified to be covered under the warranty terms.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and manufactured by participating manufacturers or suppliers with Mulroom. Mulroom will act as a coordinator with the relevant manufacturer or supplier to inspect and replace the product for the customer.
The warranty does not cover damages resulting from improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, impacts, or normal wear and tear from use, as well as damages occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a product return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Change-of-mind returns are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made/made-to-order products cannot be returned or refunded for change-of-mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns must undergo inspection and adhere to the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to reach the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product that is damaged during shipping, has manufacturing defects, or does not match your order, please contact Mulroom as soon as possible with attached photos and videos for verification.
Customers are advised to take continuous video footage from the moment they open the packaging, inspect the product, and perform initial basic usage tests, and to retain the packaging and protective materials until the inspection is complete.
In the event that a custom-made product has manufacturing defects or is damaged during shipping, the warranty and problem resolution will still be subject to the above warranty conditions.
