Ulrich elevates the dining chair to a focal point with its clean, airy, and natural Scandinavian design, emphasizing lines and negative space around its form. The compact proportions and space around the frame allow multiple chairs to be arranged without making the dining area feel crowded, maintaining a balanced look. The ash wood grain adds lightness and a natural rhythm to the form.
Ulrich makes a strong first impression while also being understated enough to seamlessly integrate into the overall room aesthetic. Details can be customized to match your home's atmosphere, allowing the piece to reflect your personality and fit perfectly with your style.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a free replacement service if defects or flaws arising from manufacturing or materials are found and confirmed to be under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a coordinator with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, dents, or normal wear and tear from use, nor damage occurring after product delivery.
Natural characteristics or differences in materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date as per the shipping service provider's status.
Returns due to change of mind are separate from product warranty and the product must meet specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to be credited to the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to change of mind, the cost of return shipping and related expenses may be the customer's responsibility, according to the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video from the moment they open the packaging, inspect the product, and perform initial testing, and to retain the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the above warranty conditions.
