Alia square dining set is a dining table set that embodies the charm of contemporary design, emphasizing balance of form and visual tranquility through a silhouette with character and harmonious proportions. The proportions of the table and seating are thoughtfully aligned, creating a continuous overall look that invites everyone to spend time together.
Every angle of the Alia square dining set speaks the same design language, conveying a sense of calm, neatness, and completeness. Details can be customized to suit your space, ensuring the piece doesn't just sit there but truly becomes an integral part of your home.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, along with a free replacement service in case of damage or defects caused by manufacturing or materials, and verified to be under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and manufactured by partnering manufacturers or suppliers. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace the product for customers.
The warranty does not cover damages caused by improper use, misuse, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, impacts, or normal wear and tear, including damages occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date according to the shipping carrier's status.
Returns due to change of mind are separate from product warranty and the product must meet specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not guarantee automatic approval. All returns must be inspected and meet specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For change-of-mind returns, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to record a continuous video from the moment they open the packaging, inspect the product, and perform initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and resolution will still be subject to the above warranty conditions.
