The Bilk Reuben Chair is a dining chair that embodies the charm of minimalist design, stripping away unnecessary details to leave only essential lines. Its silhouette boasts a distinctive personality and perfectly balanced proportions. The compact dimensions and open frame allow multiple chairs to be arranged without making the dining area feel cluttered, maintaining an airy and balanced look. The oak wood grain adds depth and warmth to the piece's lines.
The balanced rhythm of the Bilk Reuben Chair helps organize the visual space and makes the area more inviting. Details can be customized to suit your space, ensuring that the piece isn't just placed there, but truly becomes a part of your home.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and verification under the warranty terms.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to conduct inspections and process replacements for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, normal wear and tear, or damage occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs. The date of receipt is based on the delivery status provided by the shipping service provider.
Returns due to a change of mind are separate from the product warranty and must meet the specified return conditions.
Custom-made/made-to-order products cannot be returned or refunded due to a change of mind, no longer wanting the product, or not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general merchandise that can be returned, the product must be in its original condition or close to it when received, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to a change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to record a continuous video from the moment of opening the packaging, inspecting the product, and conducting initial tests, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the warranty terms mentioned above.
