Bowry drawer wardrobe is a wardrobe that embodies the charm of contemporary design, emphasizing balance of form and visual tranquility, through a silhouette with character and perfectly balanced proportions. The vertical proportions and continuous door fronts give the wardrobe an elegant look, while helping to define the rhythm of the room's walls.
Every angle of the Bowry drawer wardrobe speaks the same design language, providing a sense of calm, neatness, and completeness. Details can be customized to suit your space, making the piece not just placed, but truly integrated into your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are guaranteed for 2 years from the date of delivery, with a service of free product replacement in case of defects or flaws caused by manufacturing or materials, and verified to be under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a coordinator with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to change of mind are separate from product warranty and the product must meet the specified return conditions.
Custom-made/made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are produced according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition when received, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not mean automatic approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving the returned product and inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to change of mind, the cost of return shipping and related expenses may be the customer's responsibility, according to the terms of the order and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with a manufacturing defect, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to record continuous video from the start of unpacking, inspecting the product, and initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the above warranty conditions.
