The Canterbury Modular 3-seater is a modular sofa for those looking for furniture with more than just functional use. It features a contemporary design that emphasizes the balance of form and visual serenity, along with a recognizable personality. The modular form creates a modern rhythm and allows for arrangements that fit the actual space.
The lines of the Canterbury Modular 3-seater are not extravagant, allowing the shape, material, and surrounding atmosphere to complement each other. The piece can be customized to suit the actual space and your desired style, blending seamlessly with your home without losing its uniqueness.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery and a free replacement service in case of damage or defects caused by manufacturing or materials, and after verification that they fall under the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace the product for the customer.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, normal wear and tear, or damage occurring after product delivery.
Natural characteristics or differences in materials such as wood grain, color, texture, or surface are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date indicated by the shipping service provider.
Returns due to change of mind are separate from product warranty and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, no longer wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process a refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, the cost of return shipping and related expenses may be the customer's responsibility, according to the terms of the order and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, with manufacturing defects, or that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to take a continuous video from the start of unpacking, inspecting the product, and initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the above warranty conditions.
