Gezellig 3 Seater Sofa is a 3-seater sofa for those looking for furniture that offers more than just functionality. With a warm, airy, and timeless Mid-Century design, it boasts a memorable character. Its elongated proportions anchor the living room and create an inviting, organized overall impression.
The character of the Gezellig 3 Seater Sofa lies in a perfect balance between calmness and distinctiveness, elevating the space without over-exertion. The piece can be customized to suit your actual space and desired style, blending seamlessly with your home without losing its unique identity.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are warranted for 2 years from the date of delivery, with free replacement service in case of manufacturing defects or flaws, provided they pass inspection and meet the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations in materials such as wood grain, color, texture, or finish are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs. The date of receipt is based on the delivery status provided by the shipping service provider.
Returns due to a change of mind are separate from product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for a change of mind, not wanting the product, or if the product does not meet needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to it upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving the returned product and inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to a change of mind, shipping costs for returning the product and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product that is damaged during shipping, has manufacturing defects, or does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to record continuous video from the moment of opening the packaging, inspecting the product, and performing initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the warranty conditions mentioned above.
