The Gina bed brings clarity to a space through its clean and sharp design, making it a confidently contemporary piece that looks intentional from every angle. The proportions of its headboard and base anchor the bedroom, creating a calm and private atmosphere.
The Gina bed makes an impression at first glance, yet remains understated enough to seamlessly integrate with the overall room. It can be customized to match your space and taste, ensuring that this piece feels as if it was designed specifically for your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and verification under the warranty terms.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage resulting from misuse, improper use, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance methods, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural variations or differences in materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs. The date of receipt will be based on the shipping status provided by the courier service.
Returns due to change of mind are separate from product warranty, and the product must meet specified return conditions.
Custom-made or made-to-order products cannot be returned or refunded due to change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details selected or confirmed by the customer.
For general products that can be returned, the item must be in its original condition or close to it upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Requesting a return within 7 days does not guarantee automatic approval. All returns are subject to inspection and must comply with specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the refund to appear in the customer's bank account or credit card may vary depending on the bank or payment provider.
For returns due to change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to record a continuous video from the moment of unboxing, inspecting the product, and performing initial testing. Please keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the warranty conditions mentioned above.
