The Kai Designer Lounge Chair is for those who seek furniture that offers more than just functionality. With its sharp, sleek modern design, it confidently complements contemporary spaces while boasting a memorable personality. The angles of the backrest and seat create a relaxed silhouette, making the chair stand out even when placed alone.
When placed in a real space, the Kai Designer Lounge Chair's form helps connect the surrounding elements, making the arrangement appear more intentional and continuous. The piece can be customized to suit your specific space and desired style, allowing it to blend seamlessly into your home without losing its unique character.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a free replacement service in cases of manufacturing defects or flaws, provided they are inspected and confirmed to be under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace the product for the customer.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural variations or differences in material, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of receipt if they change their mind, no longer want the product, or the product does not meet their needs, based on the delivery date indicated by the shipping service provider.
Change-of-mind returns are separate from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order items cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these items are produced according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general returnable items, the product must be in its original or near-original condition upon receipt, free from scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not guarantee automatic approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive an item damaged during transit, a product with manufacturing defects, or an item that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to record a continuous video from the moment they open the packaging, inspect the product, and perform initial checks, and to retain all packaging and protective materials until the inspection is complete.
In cases where custom-made items have manufacturing defects or are damaged during transit, the warranty and problem resolution will still adhere to the warranty conditions stated above.
