The Katie Byrne Two Seater Sofa Loveseat is a two-seater sofa that embodies the charm of minimalist design, reducing details to essential lines through a silhouette with a distinct personality and well-proportioned aesthetics. The balanced backrest and seat create a cozy seating area without making the space feel cramped. Woven details add rhythm and texture, softening the defined structure and making it appear more natural.
The balanced rhythm of the Katie Byrne Two Seater Sofa Loveseat helps to organize the visual space and makes the area more inviting to live in. Details can be customized to suit your space, ensuring the piece is not just placed, but truly becomes a part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are guaranteed for 2 years from the date of delivery, with free replacement service in case of manufacturing defects or flaws, subject to inspection and confirmation that they fall under the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, dents, normal wear and tear, or damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finishes, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request to return a product within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs. The date of receipt is based on the delivery status provided by the shipping service provider.
Returns due to change of mind are separate from product warranty and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to a change of mind, not wanting the product, or if it does not meet requirements, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the item must be in its original condition or close to it when received, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must comply with the specified conditions.
Refunds
After receiving the returned product and inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to a change of mind, the cost of return shipping and related expenses may be the customer's responsibility, depending on the terms of the order and product type.
Damaged or Defective Items
If you receive a product damaged during transit, with a manufacturing defect, or if the product does not match your order, please contact Mulroom as soon as possible with photos and videos for inspection.
Customers are advised to take a continuous video from the start of unpacking, inspecting the product, and initial testing. Please keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during transit, the warranty and problem resolution will still adhere to the above warranty conditions.
