The Kioji Ato Chair brings clarity to any space through its dining chair form, with a contemporary design emphasizing the balance of shapes and visual serenity, appearing intentional from every angle. Its concise proportions and the negative space around its frame allow multiple chairs to be arranged without making the dining area feel cluttered, maintaining a light and balanced aesthetic.
The Kioji Ato Chair makes an immediate impression while also possessing the tranquility to seamlessly integrate into the overall ambiance of a room. Its details can be customized to suit your space and taste, making it feel as though this piece was specifically designed for your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, including a free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and approval under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a liaison with the relevant manufacturer or supplier to facilitate inspection and product replacement for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, normal wear and tear, or damage occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface finishes, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery status date provided by the shipping carrier.
Returns due to a change of mind are separate from product warranty and are subject to specific return conditions.
Custom-made or Made-to-order products cannot be returned or refunded due to a change of mind, not wanting the product, or not meeting expectations, as these products are manufactured according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that are eligible for return, the item must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying us of a return request within 7 days does not guarantee automatic approval. All returns are subject to inspection and must comply with the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to a change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video footage starting from opening the packaging, inspecting the product, and basic testing, and to keep the packaging and protective materials until the inspection is complete.
In the case of custom-made products with manufacturing defects or damage during shipping, the warranty and problem resolution will still adhere to the warranty conditions mentioned above.
