The Laggan Canopy Queen Bed is a four-poster bed that exudes the charm of rustic design, emphasizing tactile surfaces and natural beauty through its distinctive silhouette and well-proportioned lines. The vertical frame elegantly defines the sleeping area, making the bed an architectural element within the room. The continuous vertical frame extending above the bed delineates the space and creates a private bedroom ambiance.
Every aspect of the Laggan Canopy Queen Bed speaks the same design language, providing a sense of calm, neatness, and completeness. Details can be customized to suit your space, ensuring the piece isn't just placed but becomes an integral part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are guaranteed for a period of 2 years from the date of delivery, with a free replacement service in case of defects or flaws due to manufacturing or materials, provided they are inspected and found to be under warranty conditions.
Mulroom is a Marketplace and not a direct manufacturer of furniture. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to change of mind are separate from product warranty and the product must meet specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as they are produced according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the item must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Requesting a return within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
It is recommended that customers record a continuous video from the moment the packaging is opened, inspecting the product, and performing initial usage tests, and retain the packaging and protective materials until the inspection is complete.
In the event that custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the above warranty conditions.
