The Ledok Rattan Lounger in Black is a daybed for those seeking furniture that goes beyond mere functionality. With a contemporary design that emphasizes formal balance and visual tranquility, it possesses a recognizable character. Its extended seating line and open proportions create a relaxed image, perfect for a corner desiring stillness and comfort. The woven details add rhythm and texture, making the distinct structure appear soft and natural. Rattan work adds texture and space, making the form look airy and natural.
The lines of the Ledok Rattan Lounger are not superfluous, allowing its form, materials, and surrounding atmosphere to complement each other. The piece can be customized to suit the actual space and style you desire, blending seamlessly with your home without losing its unique identity.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are guaranteed for 2 years from the date of delivery, with free replacement service in case of damage or defects caused by manufacturing or materials, and subject to verification that they meet the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and manufactured by participating manufacturers or suppliers with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace products for customers.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a product return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Change-of-mind returns are a separate right from product warranty, and the product must meet specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific size, color, material, design, or details selected or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for funds to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For change-of-mind returns, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to take a continuous video from the moment the packaging is opened, inspect the product, and perform initial testing, and keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the warranty conditions mentioned above.
