The Ledok Rattan Lounger in Natural is a daybed that embodies the charm of contemporary design, emphasizing balance of form and visual serenity through its distinct silhouette and harmonious proportions. Its elongated seat and expansive proportions create a relaxing aesthetic, perfect for spaces desiring tranquility and repose. The woven details add rhythm and texture, softening the defined structure and making it appear natural. The rattan work introduces tactile surfaces and open spaces, giving the form an airy and organic feel.
The balanced rhythm of the Ledok Rattan Lounger in Natural helps organize the visual space and makes the area more inviting. Details can be customized to suit your space, ensuring that the piece is not merely placed but truly becomes an integral part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, along with a service for free product replacement in cases of damage or defects caused by manufacturing or materials, subject to inspection and confirmation that the issue falls under the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and manufactured by a producer or supplier partnered with Mulroom. Mulroom will coordinate with the relevant producer or supplier to inspect and replace the product for the customer.
The warranty does not cover damage resulting from improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, impacts, or normal wear and tear from use, nor damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a product return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date recorded by the shipping service provider.
Returns due to change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to change of mind, no longer wanting the product, or it not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to change of mind, the cost of return shipping and related expenses may be the responsibility of the customer, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
We recommend customers record a continuous video from the moment they open the packaging, inspect the product, and perform initial checks, and retain the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the above warranty conditions.
