Lily Tallback is an armchair for those seeking furniture with more than just functional utility. Its contemporary design emphasizes balance of form and visual serenity, along with a recognizable personality. The rhythm of the backrest, armrests, and base is harmoniously arranged, creating a clear aesthetic without overwhelming the visual space.
Every angle of the Lily Tallback speaks the same formal language, conveying a sense of calm, neatness, and completeness. The piece can be customized to fit your space and desired style, blending seamlessly with your home without losing its unique character.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, along with a free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and verification under warranty conditions.
Mulroom is a Marketplace and not a direct manufacturer of furniture. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a coordinator with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damages resulting from improper use, misuse, accidents, unauthorized modification or repair, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, as well as damages occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date as per the shipping provider's status.
Change-of-mind returns are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the item must be in its original or near-original condition upon receipt, free from scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not guarantee automatic approval. All return cases must undergo inspection and adhere to the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to reach the customer's bank account or card may vary depending on the bank or payment service provider.
For change-of-mind returns, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video footage from the moment of opening the packaging, inspecting the product, and initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be in accordance with the warranty conditions mentioned above.
