The Lisbon Pavilion Chair brings clarity to a space through its lounge chair form, with a sharp, clean modern design that confidently fits into contemporary settings and appears intentional from every angle. The angles of the backrest and seat create a relaxed silhouette, making the chair stand out even when placed alone.
The clear proportions ensure the Lisbon Pavilion Chair looks good both as a standalone piece and when arranged with other furniture. Details can be customized to suit your space and taste, making this piece feel specifically designed for your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, with free replacement service in case of defects or flaws due to manufacturing or materials, subject to inspection and confirmation that they fall under warranty conditions.
Mulroom is a marketplace and not a direct furniture manufacturer. Each product is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, normal wear and tear, or damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finishes, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or the product does not meet their needs. The date of receipt is based on the delivery status provided by the shipping carrier.
Returns due to a change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made or made-to-order products cannot be returned or refunded due to a change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details selected or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to a change of mind, shipping costs for returning the product and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video footage from the moment they open the packaging, inspect the product, and perform initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be in accordance with the warranty conditions mentioned above.
