The Lisbon Daybed is for those seeking furniture that goes beyond mere functionality. With its Bauhaus design emphasizing geometry, proportion, and structural clarity, it boasts a recognizable character. The elongated seating and open proportions create a relaxing aesthetic, perfect for spaces desiring tranquility and comfort.
The Lisbon Daybed strikes a perfect balance between calmness and distinctiveness, elevating any space without over-exertion. Its details can be customized to suit your actual space and desired style, allowing it to blend seamlessly with your home without losing its unique identity.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, along with a free replacement service in cases of damage or defects caused by manufacturing or materials, provided they pass inspection and meet the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a liaison with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, dents, normal wear and tear, or damage occurring after product delivery.
Natural variations or differences in materials such as wood grain, color, texture, or surface are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a product return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs. The date of receipt will be based on the shipping status provided by the logistics service provider.
Returns due to a change of mind are separate from the product warranty, and the product must meet the specified return conditions.
Custom-made/made-to-order products cannot be returned or refunded due to a change of mind, not wanting the product, or it not meeting needs, as these products are manufactured according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not guarantee automatic approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to a change of mind, the cost of return shipping and related expenses may be the responsibility of the customer, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, along with photos and videos for inspection.
Customers are advised to take continuous video footage from the moment they open the packaging, inspect the product, and perform initial testing, and to retain the packaging and protective materials until the inspection is complete.
In the case of custom-made products with manufacturing defects or damage during shipping, the warranty and problem resolution will still adhere to the above warranty conditions.
