The Lisbon Ottoman 2 Seater is an ottoman for those seeking furniture that offers more than just functionality. It features a Bauhaus design emphasizing geometry, proportion, and structural clarity, with a recognizable character. Its low profile and compact form add rhythm to any sitting area without overshadowing primary furniture pieces. The orderly upholstery rhythm accentuates the mass and shadows of the piece, giving it a neat and sophisticated appearance.
The balanced rhythm of the Lisbon Ottoman 2 Seater helps organize the visual space and makes the area more inviting. The piece's details can be customized to fit your specific space and desired style, ensuring it blends seamlessly with your home without losing its unique identity.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are guaranteed for 2 years from the delivery date, with a service for free replacement in cases of damage or defects caused by manufacturing or materials, and verified to be under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or the product does not meet their needs, based on the delivery status date from the shipping service provider.
Returns due to a change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return within 7 days does not guarantee automatic approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to be credited to the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to a change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive an item damaged during shipping, a product with manufacturing defects, or an item that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to take continuous video from opening the packaging, inspecting the product, and basic testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the warranty conditions mentioned above.
