Lopi bench in burnt elevates the bench into a focal point, with a contemporary design that emphasizes the balance of form and visual tranquility, focusing on lines and the negative space around the shape. The clear horizontal lines and open form add seating while maintaining the airiness of the space.
The details of the Lopi bench in burnt are kept in the same rhythm, making the piece interesting both up close and as a whole. Customize the details to match your home's ambiance, allowing the piece to reflect your personality and fit perfectly.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, along with a free replacement service if defects or flaws arising from manufacturing or materials are found and confirmed to be under warranty conditions.
Mulroom is a Marketplace and does not directly manufacture furniture. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace products for customers.
The warranty does not cover damages resulting from misuse, improper use, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damages occurring after product delivery.
Natural characteristics or differences of materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a product return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service.
Returns due to a change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to a change of mind, not wanting the product, or not meeting needs, as these products are produced according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to it upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns must undergo inspection and comply with the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to a change of mind, shipping costs for returning the product and related expenses may be the customer's responsibility, according to the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video footage from the moment they open the packaging, inspect the product, and perform initial testing, while retaining the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the warranty conditions mentioned above.
