The Lopi bench in tan conveys the charm of contemporary design, emphasizing the balance of form and visual tranquility through a distinctive silhouette and well-proportioned lines. The clear horizontal lines and open form add seating while maintaining an airy feel in the space.
The lines of the Lopi bench are uncluttered, allowing the form, materials, and surrounding ambiance to complement each other. Details can be customized to suit your space, making the piece not just placed, but truly an integral part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a free replacement service for any damage or defects due to manufacturing or materials, subject to inspection and verification under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a coordinator with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damage that occurs after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery status date provided by the shipping service provider.
Returns due to change of mind are separate from product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to change of mind, no longer wanting the product, or not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After receiving the returned product and inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to be credited to the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to change of mind, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible with photos and videos for inspection.
Customers are advised to record a continuous video from the moment of unboxing, product inspection, and initial testing, and to retain all packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be in accordance with the warranty conditions mentioned above.
