The Manoa 3-seater sofa with natural legs is a 3-seater sofa that conveys the charm of contemporary design, emphasizing the balance of form and visual serenity through a silhouette with personality and well-proportioned lines. Its elongated proportions help anchor the living room and create an inviting, organized overall impression.
When placed in a real space, the Manoa 3-seater sofa with natural legs' form helps connect surrounding elements, making them appear more intentional and cohesive. Details can be customized to suit your space, ensuring the piece isn't just placed but becomes an integral part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, including a free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and verification under the warranty conditions.
Mulroom is a Marketplace and does not directly manufacture furniture. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace products for customers.
The warranty does not cover damage resulting from misuse, improper use, accidents, unauthorized modification or repair, incorrect cleaning or maintenance, scratches, impacts, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations of materials such as wood grain, color, texture, or surface are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of receipt if they change their mind, no longer want the product, or the product does not meet their needs, based on the delivery status date provided by the shipping carrier.
Returns due to a change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for a change of mind, not wanting the product, or not meeting needs, as these products are produced according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to a change of mind, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, including photos and videos for verification.
Customers are advised to continuously video record from the start of opening the packaging, inspecting the product, and initial testing, and to retain the packaging and protective materials until the inspection is complete.
In the case of custom-made products with manufacturing defects or damage from shipping, the warranty and problem resolution will still be subject to the warranty conditions mentioned above.
