The Merlot Designer Lounge Seat brings clarity to a space through the form of an armchair, with a retro design that has a charming vintage feel but still looks fresh in a contemporary setting, appearing thoughtfully designed from every angle. The rhythm of the backrest, armrests, and base is perfectly balanced, creating a distinct visual without visually weighing down the space.
The refined simplicity of the Merlot Designer Lounge Seat makes it easy to integrate with existing furniture while maintaining its unique identity. Details can be customized to suit your space and taste, making this piece feel like it was designed specifically for your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a free replacement service in cases of damage or defects caused by manufacturing or materials, and upon verification that the issue falls under the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a coordinator with the relevant manufacturer or supplier to proceed with inspection and product replacement for the customer.
The warranty does not cover damages resulting from improper use, misuse, accidents, unauthorized modification or repair, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damages occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or the product does not meet their needs, based on the delivery status date provided by the shipping service provider.
Returns due to change of mind are a separate right from product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, disliking the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the item must be in its original condition or close to its original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must comply with the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, return shipping costs and related expenses may be the customer's responsibility, depending on the order terms and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to take continuous video footage from the moment of opening the packaging, inspecting the product, and initial testing, and to retain the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the warranty conditions mentioned above.
