The Palin Bar Chair conveys the charm of contemporary design, emphasizing the balance of form and visual serenity through a silhouette with character and harmonious proportions. Its vertical lines and tall seat create an elegant visual guide around the counter.
The Palin Bar Chair's character strikes a perfect balance between tranquility and distinctiveness, thus elevating the space without being overbearing. Details can be customized to suit your space, ensuring the piece doesn't just sit there but truly becomes a part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, including free replacement for defects or flaws arising from manufacturing or materials, subject to inspection and approval under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, normal wear and tear, or damage occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping carrier.
Returns due to change of mind are separate from product warranty and are subject to specific return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that are eligible for return, the product must be in its original or near-original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Requesting a return within 7 days does not guarantee automatic approval. All returns are subject to inspection and must comply with the specified conditions.
Refunds
After the returned product is received and inspected, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the refund to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with a manufacturing defect, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to record a continuous video from the moment the package is opened, inspecting the product, and conducting initial testing, and to retain all packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the above warranty conditions.
