Parsa Sofa elevates the 3-seater sofa into a focal point with its contemporary design emphasizing balance of form and visual serenity, prioritizing lines and the negative space around its shape. Its elongated proportions anchor the living room and create an inviting, organized overall impression.
Parsa Sofa's distinct proportions make it look good both as a standalone piece and when arranged with other furniture. You can customize the details to match your home's ambiance, allowing the piece to reflect your personality and seamlessly blend in with your style.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and verification under the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to conduct inspections and process product replacements for customers.
The warranty does not cover damage resulting from improper use, misuse, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, dents, or normal wear and tear, including damage that occurs after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs. The receipt date will be based on the delivery status provided by the shipping carrier.
Change-of-mind returns are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change-of-mind, no longer wanting the product, or not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that are eligible for return, the product must be in its original condition or close to its original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying us of a return request within 7 days does not guarantee automatic approval. All returns are subject to inspection and must comply with the specified conditions.
Refunds
After receiving the returned product and completing the inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video footage from the start of unpacking, inspecting the product, and initial testing. Please keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the warranty conditions mentioned above.
