Reller Bench is a bench that conveys the charm of contemporary design, emphasizing the balance of form and visual tranquility, through a silhouette with personality and harmonious proportions. The clear horizontal lines and open form enhance seating while maintaining spatial airiness. The continuous curves soften the rigidity of the form and create a friendly atmosphere.
The personality of the Reller Bench strikes a perfect balance between calmness and distinctiveness, thus elevating the space without being overly ostentatious. Details can be customized to suit your space, making the piece not just placed but truly becoming a part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are guaranteed for a period of 2 years from the date of delivery, with a free replacement service in case of damage or defects caused by manufacturing or materials, and after inspection confirms it falls under warranty conditions.
Mulroom is a Marketplace and does not directly manufacture furniture. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a coordinator with the relevant manufacturer or supplier to conduct inspections and replace products for customers.
The warranty does not cover damages caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damages occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition when received, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After receiving the returned product and inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video from the start of unboxing, product inspection, and initial testing, and to keep the packaging and protective materials until the inspection is complete.
In the case of custom-made products with manufacturing defects or damage during shipping, the warranty and problem resolution will still be subject to the above warranty conditions.
