The Robban Dining Set is for those who seek furniture with more than just functional purpose. Its clean, airy Scandinavian design, featuring a natural feel and a memorable character. The table and seating proportions are harmoniously balanced, creating a continuous overall look that invites everyone to spend time together.
The lines of the Robban Dining Set are not extravagant, allowing the forms, materials, and surrounding atmosphere to complement each other. Each piece can be adjusted in detail to suit your specific space and desired style, blending seamlessly into your home without losing its unique identity.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are guaranteed for a period of 2 years from the date of delivery, with free replacement service in cases of damage or defects caused by manufacturing or materials, and upon verification that the conditions of the warranty are met.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and manufactured by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage resulting from improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear from use, nor damage occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to a change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to a change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns must undergo inspection and comply with the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process a refund within 15 business days.
The time it takes for the funds to be credited to the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to a change of mind, the cost of return shipping and related expenses may be the responsibility of the customer, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product that is damaged during shipping, has manufacturing defects, or does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to continuously video record from the moment they open the packaging, inspect the product, and perform initial testing, and to keep the packaging and protective materials until the inspection is complete.
In the case of custom-made products with manufacturing defects or damage from shipping, the warranty and problem resolution will still be subject to the warranty conditions mentioned above.
