Rufus dog bed is a bed for those seeking furniture that offers more than just functionality. With a contemporary design that emphasizes balance of form and visual serenity, it possesses a recognizable character. The proportions of the headboard and base provide an anchor for the bedroom, creating a calm and private atmosphere.
The lines of the Rufus dog bed are not extravagant, allowing the form, materials, and surrounding environment to complement each other. The piece can be customized to fit the actual space and your desired style, thus blending seamlessly with your home without losing its unique identity.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are guaranteed for a period of 2 years from the date of delivery, with a service of free product replacement in the event of damage or defects caused by manufacturing or materials, and after verification that it falls under the warranty conditions.
Mulroom is a Marketplace and does not directly manufacture furniture. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will act as a coordinator with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, impacts, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a product return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to change of mind are separate from product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as the product is produced according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not guarantee automatic approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving the returned product and inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to be credited to the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to change of mind, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, along with photos and videos for inspection.
Customers are advised to take a continuous video from the moment they open the packaging, inspect the product, and perform initial testing, and to keep the packaging and protective materials until the inspection is complete.
In the event that custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the above warranty conditions.
