The details of the Simple study table are kept in sync, making the piece interesting both up close and as a whole. You can adjust the details to match your home's atmosphere, allowing the piece to reflect your personality and fit perfectly with your style.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to conduct inspections and process product replacements for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear from use, as well as damage occurring after product delivery.
Natural characteristics or differences in materials such as wood grain, color, texture, or surface are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to a change of mind are separate from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as the products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return within 7 days does not automatically guarantee approval. All returns must undergo inspection and meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to change of mind, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product that is damaged during shipping, has manufacturing defects, or is not as ordered, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take a continuous video from the moment the packaging is opened, inspect the product, and perform initial testing, and keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the above warranty conditions.
