Sora armchair elevates the armchair to a focal point with a contemporary design that emphasizes a balance of form and visual tranquility, focusing on lines and the space around the shape. The rhythm of the backrest, armrests, and base is harmoniously arranged, creating a distinct look without visually cluttering the space. Woven details add rhythm and texture, softening the defined structure and making it appear more natural. Rattan work adds texture and space, making the form look airy and organic.
Its clear proportions make the Sora armchair look good both as a standalone piece and when arranged with other furniture. You can customize the details to match your home's ambiance, allowing the piece to reflect your personality and seamlessly fit into your style.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, along with a free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and confirmation that they meet the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace the product for the customer.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, impacts, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a product return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs. The date of receipt is based on the delivery status provided by the shipping carrier.
Returns due to change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded due to a change of mind, no longer wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not guarantee automatic approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to a change of mind, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during transit, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, providing photos and videos for inspection.
Customers are advised to take a continuous video from the moment they open the packaging, inspect the product, and perform initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during transit, the warranty and problem resolution will still follow the aforementioned warranty conditions.
