Sorby armchair is for those seeking furniture that goes beyond mere functionality. With a sharp, sleek modern design, it confidently integrates into contemporary spaces while maintaining a recognizable personality. The rhythm of the backrest, armrests, and base is perfectly balanced, creating a distinct visual presence without overwhelming the eye. Woven details add rhythm and texture, softening the defined structure and making it feel more natural.
The clean lines of the Sorby armchair avoid excess, allowing its form, materials, and surrounding environment to complement each other. The piece can be customized to suit your specific space and desired style, blending seamlessly into your home without losing its unique character.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the delivery date, along with a free replacement service if manufacturing defects or material flaws are found and verified to be under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by misuse, improper use, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date indicated by the shipping service provider.
Change-of-mind returns are a separate right from product warranty, and the product must meet specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns must undergo inspection and comply with specified conditions.
Refunds
After receiving the returned product and inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a manufacturing defect, or if the product does not match your order, please contact Mulroom as soon as possible, along with photos and videos for verification.
Customers are advised to record a continuous video from the moment of opening the packaging, inspecting the product, and initial testing, and to retain the packaging and protective materials until the inspection is complete.
In the event that custom-made products have manufacturing defects or are damaged during shipping, the warranty and resolution will still adhere to the warranty conditions mentioned above.
