Swivel Noir is a lounge chair that embodies the charm of contemporary design, emphasizing balance of form and visual serenity through a distinctive silhouette and harmonious proportions. The angles of the backrest and seat create a relaxed silhouette, making the chair stand out even when placed alone.
When Swivel Noir is placed in a real space, its form helps to connect the surrounding elements, making them appear more intentional and continuous. Details can be customized to suit your space, ensuring that the piece is not just placed, but truly becomes a part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are warranted for a period of 2 years from the date of product delivery, with free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and meeting warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modification or repair, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear from use, nor damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a product return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service.
Change-of-mind returns are separate from product warranty and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change-of-mind, no longer wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not guarantee automatic approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After the returned product is received and inspected, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, the cost of return shipping and related expenses may be the customer's responsibility, according to the order terms and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible with photos and videos for inspection.
Customers are advised to record continuous video from the moment the package is opened, inspecting the product, and basic testing, and to keep the packaging and protective materials until the inspection is complete.
In the case of custom-made products with manufacturing defects or damage during shipping, the warranty and resolution will still follow the above warranty conditions.
