The Tia Pascal Chair in Burnt Oak embodies the charm of minimalist design, reducing details to essential lines through a silhouette with personality and balanced proportions. Its compact size and open frame maintain an airy and balanced feel when multiple chairs are arranged around a dining table. The oak wood grain adds depth and warmth to the piece's lines.
The personality of the Tia Pascal Chair in Burnt Oak strikes a perfect balance between serenity and distinction, elevating the space without being overbearing. Details can be customized to suit your space, ensuring the piece isn't just placed but becomes a true part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, including free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and verification under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and manufactured by participating manufacturers or suppliers collaborating with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modification or repair, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear from use, nor damage occurring after product delivery.
Natural characteristics or variations in materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date indicated by the shipping service provider.
Change-of-mind returns are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made/Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products eligible for return, the item must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For change-of-mind returns, return shipping costs and related expenses may be the responsibility of the customer, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible with attached photos and videos for verification.
Customers are advised to take continuous video from the start of unpacking, inspecting the product, and initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the warranty conditions stated above.
