Marsha bed is a bed that conveys the charm of minimalist design, reducing details to only essential lines, through a silhouette with personality and well-balanced proportions. The proportions of the headboard and base anchor the bedroom, creating a calm and private atmosphere. The woven details add rhythm and texture, making the clear structure appear soft and natural.
When placed in a real space, the Marsha bed's form helps connect surrounding elements to appear more intentional and cohesive. Details can be customized to suit your space, making the piece not just placed, but truly part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a warranty for 2 years from the date of delivery, along with a free replacement service in cases of damage or defects caused by manufacturing or materials, and verified to be within warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers associated with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, impacts, or normal wear and tear from use, including damage incurred after delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receipt of the product if they change their mind, no longer want the product, or the product does not meet their needs, based on the delivery date shown in the shipping carrier's status.
Returns due to change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns must undergo inspection and comply with the specified conditions.
Refunds
After receiving the returned product and inspection, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to record continuous video from the start of unboxing, inspecting the product, and initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be in accordance with the above warranty conditions.
