Wrapper armchair is an armchair for those seeking furniture that offers more than just functionality. It features a contemporary design emphasizing balance of form and visual serenity, with a recognizable personality. The rhythm of the backrest, armrests, and base is harmoniously arranged, creating a clear visual presence without overwhelming the space.
The personality of the Wrapper armchair strikes a perfect balance between calmness and distinctiveness, elevating any space without trying too hard. The piece can be customized to fit the actual space and your desired style, blending seamlessly into your home without losing its unique character.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a warranty period of 2 years from the date of delivery, along with a free replacement service in case of defects or faults caused by manufacturing or materials, and upon verification that it falls under the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to proceed with inspection and replacement for the customer.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damage that occurs after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to a change of mind are separate from product warranty and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not imply automatic approval. All returns are subject to inspection and must comply with the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to change of mind, the shipping costs for returning the product and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with a manufacturing defect, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
We recommend customers record a continuous video from the moment they open the packaging, inspect the product, and perform initial testing, and keep the packaging and protective materials until the inspection is complete.
In the case of custom-made products with manufacturing defects or damage during shipping, the warranty and problem resolution will still be in accordance with the warranty conditions above.
