The Benny Armchair is an armchair for those who seek furniture that offers more than just functionality. With its warm, airy, and timeless Mid-Century design, it possesses a recognizable character. The rhythm of its backrest, armrests, and base is harmoniously balanced, creating a distinct visual appeal without overwhelming the space.
The lines of the Benny Armchair are understated, allowing its form, materials, and surrounding atmosphere to complement each other. This piece can be customized to suit your specific space and desired style, seamlessly integrating into your home while retaining its unique identity.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a warranty for 2 years from the date of delivery, along with a service for free replacement in the event of damage or defects caused by manufacturing or materials, and verified to be under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modification or repair, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear from use, nor does it cover damage occurring after product delivery.
Natural characteristics or differences in materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a product return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs. The receipt date is based on the delivery status provided by the shipping service.
Returns due to a change of mind are a separate right from the product warranty, and the product must meet the specified return conditions.
Custom-made or Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are produced according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to reach the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to a change of mind, the cost of return shipping and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video footage from the moment the packaging is opened, inspecting the product, and performing initial testing, and to keep the packaging and protective materials until the inspection is complete.
In the case of custom-made products with manufacturing defects or damage during shipping, the warranty and problem resolution will still be subject to the warranty conditions mentioned above.
