Bonny Bench is for those looking for furniture that offers more than just functionality. With a rustic design that emphasizes texture and natural beauty, it possesses a distinctive character. Its clear horizontal lines and open form provide seating while maintaining an airy feel in the space.
When Bonny Bench is placed in a real setting, its form helps to connect surrounding elements, making them appear more intentional and continuous. The piece can be customized to suit your space and desired style, allowing it to blend seamlessly with your home without losing its unique identity.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are guaranteed for a period of 2 years from the date of delivery, along with a service for free replacement in cases of damage or defects caused by manufacturing or materials, and subject to verification that they fall under the warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers participating with Mulroom. Mulroom will act as a coordinator with the relevant manufacturer or supplier to inspect and replace the product for the customer.
The warranty does not cover damage resulting from improper use, misuse, accidents, unauthorized modification or repair, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a product return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery status date provided by the shipping service provider.
Change-of-mind returns are separate from product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are produced according to the specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Reporting a return request within 7 days does not automatically guarantee approval. All returns must undergo inspection and comply with the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to be credited to the customer's bank account or card may vary depending on the bank or payment service provider.
For change-of-mind returns, shipping costs for returning the product and related expenses may be the customer's responsibility, depending on the terms of the order and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to take continuous video footage from the moment they open the packaging, inspect the product, and perform initial checks, and to retain the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the warranty conditions stated above.
