Bowry wardrobe elevates your closet into a focal point with its contemporary design, emphasizing a balance of form and visual tranquility, highlighting lines and the spaces around shapes. The vertical proportions and continuous doors lend an elegant appearance to the cabinet, helping to define the rhythm of the room's wall.
Its detailed simplicity allows the Bowry wardrobe to easily blend with existing furniture while maintaining its own identity. You can customize details to match your home's ambiance, ensuring the piece reflects your personality and fits perfectly into your unique style.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are warranted for 2 years from the date of delivery, with a service for free product replacement in cases of damage or defects caused by manufacturing or materials, and verified to be under warranty conditions.
Mulroom is a Marketplace and does not directly manufacture furniture. Each product is sourced and produced by manufacturers or suppliers participating with Mulroom. Mulroom will act as a coordinator with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage resulting from improper use, misuse, accidents, unauthorized modification or repair, incorrect cleaning or maintenance, scratches, dents, or normal wear and tear from use, including damage occurring after product delivery.
Natural characteristics or differences in materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a product return within 7 days from the date of receiving the product if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping service provider.
Returns due to change of mind are separate from the product warranty, and the product must meet the specified return conditions.
Custom-made / Made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific sizes, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original condition or close to its original condition upon receipt, with no scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For returns due to change of mind, shipping costs for returning the product and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match the order, please contact Mulroom as soon as possible, attaching photos and videos for verification.
Customers are advised to continuously video record from the moment they open the packaging, inspect the product, and perform initial testing, and to retain all packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the above warranty conditions.
