The Bowry wide chest is a storage unit that embodies the charm of contemporary design, emphasizing the balance of form and visual serenity through a silhouette with character and harmonious proportions. The continuous mass of the chest and its doors creates visual tranquility while adding character to your wall.
The lines of the Bowry wide chest are unadorned, allowing its form, materials, and surrounding ambiance to complement each other. Details can be customized to suit your space, making the piece not just an addition but a true part of your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are warranted for a period of 2 years from the date of delivery, with a free replacement service for defects or flaws caused by manufacturing or materials, subject to inspection and verification under warranty conditions.
Mulroom is a Marketplace and does not directly manufacture furniture. Each product is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to conduct inspections and process product replacements for customers.
The warranty does not cover damage resulting from misuse, improper use, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, impacts, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or surface finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery date provided by the shipping carrier.
Returns due to change of mind are separate from product warranty, and the product must meet the specified return conditions.
Custom-made/made-to-order products cannot be returned or refunded for change of mind, no longer wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return within 7 days does not automatically guarantee approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the funds to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match your order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to record a continuous video from the moment of opening the packaging, inspecting the product, and conducting initial tests, and to retain the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the above warranty conditions.
