Clyde Lounge Chair brings clarity to a space through its form, featuring a contemporary design that emphasizes the balance of shapes and visual serenity, looking intentional from every angle. The angles of the backrest and seat create a relaxed silhouette, allowing the chair to stand out even when placed alone.
The detailed simplicity of the Clyde Lounge Chair makes it easy to integrate with existing furniture while maintaining its own character. Details can be customized to match your space and taste, making this piece feel like it was designed specifically for your home.
Warranty and Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom are covered by a 2-year warranty from the date of delivery, along with a free replacement service in case of damage or defects caused by manufacturing or materials, and verified to be under warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each product is sourced and produced by manufacturers or suppliers partnered with Mulroom. Mulroom will coordinate with the relevant manufacturers or suppliers to inspect and replace products for customers.
The warranty does not cover damage caused by improper use, misuse, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or differences in materials, such as wood grain, color, texture, or surface, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers can request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or if the product does not meet their needs, based on the delivery status provided by the shipping service provider.
Returns due to change of mind are a separate right from product warranty, and the product must meet the specified return conditions.
Custom-made/made-to-order products cannot be returned or refunded for change of mind, not wanting the product, or not meeting needs, as the product has been manufactured according to specific size, color, material, design, or details chosen or confirmed by the customer.
For general products that can be returned, the product must be in its original or near-original condition upon receipt, without scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Requesting a return within 7 days does not automatically guarantee approval. All returns must undergo inspection and comply with the specified conditions.
Refunds
After receiving and inspecting the returned product, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment provider.
For returns due to change of mind, return shipping costs and related expenses may be the customer's responsibility, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, a product with manufacturing defects, or a product that does not match the order, please contact Mulroom as soon as possible, attaching photos and videos for inspection.
Customers are advised to take continuous video footage from the moment they open the packaging, inspect the product, and perform initial testing, and to keep the packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still be subject to the warranty conditions mentioned above.
