The Jodhpur Canopy Queen Bed is a four-poster bed that conveys the charm of rustic design, emphasizing texture and natural beauty through a distinctive and well-proportioned silhouette. The vertical frame elegantly defines the sleeping area, making the bed an architectural element of the room. The continuous vertical frame extending above the bed delineates the space and creates a private bedroom ambiance.
The Jodhpur Canopy Queen Bed strikes a perfect balance between serenity and prominence, elevating the space without being overly ostentatious. Details can be customized to suit your space, ensuring that the piece doesn't just sit there, but truly becomes a part of your home.
Warranty & Returns
2-Year Warranty & Free Replacement
Products sold through Mulroom come with a 2-year warranty from the date of delivery, including free replacement service for defects or flaws caused by manufacturing or materials, provided they are verified to meet warranty conditions.
Mulroom is a Marketplace and not a direct furniture manufacturer. Each item is sourced and produced by manufacturers or suppliers participating with Mulroom. Mulroom will coordinate with the relevant manufacturer or supplier to inspect and replace products for customers.
The warranty does not cover damage resulting from misuse, incorrect application, accidents, unauthorized modifications or repairs, improper cleaning or maintenance, scratches, dents, or normal wear and tear, including damage occurring after product delivery.
Natural characteristics or variations of materials, such as wood grain, color, texture, or finish, are not considered manufacturing defects.
7-Day Change-of-Mind Return
Customers may request a return within 7 days from the date of product receipt if they change their mind, no longer want the product, or the product does not meet their needs. The receipt date is based on the delivery status provided by the shipping service provider.
Change-of-mind returns are a separate right from product warranty, and the product must meet specified return conditions.
Custom-made/made-to-order products cannot be returned or refunded for change-of-mind, not wanting the product, or not meeting needs, as these products are manufactured according to specific dimensions, colors, materials, designs, or details chosen or confirmed by the customer.
For general products that are eligible for return, the item must be in its original or near-original condition upon receipt, free from scratches, stains, damage, or signs of use, and must not have been modified, cut, drilled, or repaired.
Notifying a return request within 7 days does not guarantee automatic approval. All returns are subject to inspection and must meet specified conditions.
Refunds
After the returned product is received and inspected, if the return is approved, Mulroom will process the refund within 15 business days.
The time it takes for the money to appear in the customer's bank account or card may vary depending on the bank or payment service provider.
For change-of-mind returns, return shipping costs and related expenses may be the responsibility of the customer, depending on the order conditions and product type.
Damaged or Defective Items
If you receive a product damaged during shipping, with manufacturing defects, or that does not match your order, please contact Mulroom as soon as possible, including photos and videos for verification.
Customers are advised to record a continuous video from the moment the package is opened, inspecting the product, and performing initial usage tests, and to retain all packaging and protective materials until the inspection is complete.
In cases where custom-made products have manufacturing defects or are damaged during shipping, the warranty and problem resolution will still adhere to the warranty conditions mentioned above.
